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Privacy Policy & Terms of Service

Last updated: April 23, 2026


Ricketts Estimating & Project Services (“REPS,” “we,” “our,” or “us”) provides virtual estimating, quote review, and advisory support for contractors, homeowners, and overseas property owners.


By using this website, submitting a contact form, uploading files, or requesting services, you agree to the terms below.

1. Services

REPS provides remote, document-based support that may include estimating, quote review, scope analysis, repair advisory support, and related consulting services. Unless otherwise agreed separately in writing, services are provided virtually based on the information submitted by the client. 

2. Information We Collect

We may collect information you submit through our website, including:


  • your name 
  • email address 
  • phone number 
  • property or project location 
  • service request details 
  • quote, claim, scope, or repair information 
  • uploaded files, photos, plans, estimates, and supporting documents 


We may also collect limited website usage data through cookies, analytics tools, and spam/security tools used on the website.

3. How We Use Your Information

We use submitted information to:


  • respond to inquiries 
  • review your request and determine service fit 
  • prepare estimates, reviews, and written observations 
  • communicate regarding pricing, scope, and next steps 
  • improve website performance and security 
  • maintain business records related to requested services

4. File Uploads and Confidentiality

We understand that many submitted files may contain sensitive project, pricing, insurance, or property information. We treat client-submitted materials as confidential and use them only for the purpose of reviewing the request and providing the requested service.


We make reasonable efforts to use secure and reputable systems for website hosting, communication, and file handling. However, no internet-based transmission or storage method can be guaranteed to be completely secure.

5. Cookies and Third-Party Tools

This website may use cookies and similar tools to improve website functionality, analyze traffic, and support security features.


This site may also use third-party services such as:


  • website hosting or website builder tools 
  • analytics tools 
  • spam-prevention and security tools 
  • Google reCAPTCHA or similar verification tools 


Use of such tools may be subject to the privacy policies and terms of those third parties.

6. Advisory Scope / No Project Guarantee

REPS provides independent estimating, review, and advisory support based on the documentation and information provided by the client.


Unless otherwise agreed in writing:


  • we do not provide on-site supervision 
  • we do not guarantee contractor pricing 
  • we do not guarantee workmanship, schedule, or project outcome 
  • we do not provide legal, engineering, architectural, or permit services 
  • our comments and deliverables are based on the information available at the time of review

7. Pricing and Payment

Website pricing, when shown, is intended as standard or starting pricing only unless clearly stated otherwise. Final pricing may depend on scope, file size, square footage, complexity, number of documents, and turnaround requirements.


Where applicable, pricing and service scope may be confirmed before work begins.

8. Revisions and Scope Changes

Some services may include limited clarification or minor revisions. If the project scope changes significantly, additional documents are added, or the requested review expands beyond the original submission, additional fees may apply. Any added fee will be discussed before proceeding where possible. 

9. Turnaround Times

Turnaround times shown on the website are general targets only and may vary depending on file completeness, service type, complexity, and current workload. REPS does not guarantee exact turnaround unless specifically confirmed in writing. 

10. Client Responsibility

Clients are responsible for providing accurate and complete information to the best of their knowledge. Incomplete, inaccurate, or missing information may affect the quality, timing, or usefulness of the service provided. 

11. Deliverables and Use

Estimates, summaries, observations, reviews, and advisory documents prepared by REPS are intended for the client’s own project or internal use unless otherwise agreed in writing.


They may not be reproduced for resale, republished as REPS-authored public material, or misrepresented as engineering, legal, or formal site-inspection documents.

12. Limitation of Liability

To the maximum extent permitted by law, REPS is not liable for indirect, incidental, or consequential damages arising from the use of this website or from reliance on estimates, reviews, observations, or advisory comments provided through the service. 

13. Governing Law

 These terms are governed by the laws of Ontario, Canada, and applicable Canadian law. 

14. Contact

For privacy or service questions, contact:


Ricketts Estimating & Project Services

Email: info@rickettsestimating.ca

  • Privacy Policy - T&S

Ricketts Estimating & Project Services

Ontario, Canada

647-581-7057

 🍁 Proudly Canadian Owned & Operated 🍁

© 2025 Ricketts Estimating & Project Services.
Virtual Xactimate estimating for restoration & roofing contractors.
Based in Ontario, serving clients across Canada and select international markets. 

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